LIFESTYLEMUNDO – Privacy & Cookie Policy

Effective Date: June 2025

At LIFESTYLEMUNDO Ltd (“we”, “our” or  “us”), we are committed to protecting your privacy and
personal data. This Privacy & Cookie Policy explains how we collect, use, share, and protect your information when you use our website, mobile applications, and services to search, book, or interact with travel and leisure products (collectively, the “Platform”).

This notice also outlines your rights under UK
data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data
Protection Act 2018.

1. Who We Are
LIFESTYLEMUNDO Ltd is a private limited company registered in England and Wales with its registered
office at 85 Great Portland Street, London, United Kingdom, W1W 7LT. We act as the data controller
for the personal data we collect when you interact with us unless otherwise stated.

2. What This Policy Covers
This policy applies to:
 Visitors and users of our website and mobile apps
 Customers who book or inquire about travel or leisure services via our Platform
 Individuals whose data is shared with us by Users (e.g. co-travellers)
 Any other individual whose personal data is collected or processed in the context of our services

3. Data We Collect
We may collect the following types of personal data:
a. Data you provide directly:
 Identity and contact details (e.g. full name, email, phone number, postal address)
 Booking details (e.g. travel dates, preferences, trip companions)
 Payment information
 Passport or ID numbers (for international travel or check-in requirements)
 Health or dietary requirements, if voluntarily shared
b. Data you provide about others:
 When you book on behalf of someone else, you confirm you have their consent to share their
data.
c. Data collected automatically:

 IP address, device type, browser settings
 Cookies and analytics (e.g. browsing behavior, clicks, session durations)
d. Data from third-party sources:
 Payment providers, accommodation partners, airlines
 Marketing and affiliate networks
 Government or regulatory agencies (where legally required)

4. Lawful Bases for Processing
We process your personal data under the following legal grounds:
Purpose Lawful Basis
Booking and managing services Performance of a contract
Customer service Legitimate interest / contract
Fraud prevention & security Legitimate interest / legal obligation
Marketing communications Consent (opt-in) or legitimate interest (existing customers)

Complying with legal duties (e.g. HMRC,
regulators)

Legal obligation
Analytics, product development Legitimate interest

5. How We Use Your Data
We use your data for the following purposes:
 To complete and manage your booking with third providers
 To provide customer support
 To personalise and improve our Platform
 To send administrative and promotional communications
 To detect and prevent fraud and abuse
 To comply with legal obligations and respond to regulatory authorities

6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
 Ensure proper functioning of our site (e.g. session cookies)
 Analyse usage and improve performance
 Deliver personalized ads and offers
You can manage your preferences via our cookie banner or your browser settings.

7. Sharing Your Personal Data
We may share your personal data with:
 Experience providers (e.g. hotels, tour operators, airlines)
 Payment processors and financial institutions
 IT and analytics providers helping us manage the Platform
 Legal, tax, and regulatory authorities (if required)
 Marketing and advertising partners (with appropriate safeguards)
 Group companies or affiliated brands for operational support
In all cases, we limit access to your data to what is necessary for the purpose and require third parties to
comply with applicable data protection laws.

8. International Data Transfers
Your personal data may be transferred outside the UK (e.g. to the EU, US, or Argentina) to jurisdictions
that may not offer the same level of protection. Where we do so, we rely on one of the following
mechanisms:
 UK adequacy decisions
 Standard Contractual Clauses (SCCs)
 Binding Corporate Rules
 Your explicit consent, where appropriate

9. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy, including
to comply with legal obligations (e.g. tax laws), resolve disputes, or enforce our terms.
Typically:
 Booking data: 6–7 years (for legal compliance)
 Marketing preferences: Until you withdraw consent or opt out
 Account information: As long as the account is active

10. Your Rights
Under UK data protection law, you have the right to:
 Access your personal data
 Rectify inaccurate data
 Erase your data (“right to be forgotten”)
 Restrict or object to processing
 Withdraw consent at any time (where applicable)

 Data portability
 Lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise your rights, email us at: privacy@lifestylemundo.com
We may ask for identification to verify your request.

11. Data Security
We implement robust technical and organizational measures to protect your data, including:
 Encrypted data storage and transmission
 Secure access controls
 Regular staff training
 Third-party security assessments
 Incident response protocols

12. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from
children without parental consent. If we become aware of such collection, we will delete the data promptly.

13. Changes to This Policy
We may update this notice from time to time. Significant changes will be notified through the Platform or
by email, as appropriate.

14. Contact Us
LIFESTYLEMUNDO Ltd
85 Great Portland Street, London, United Kingdom, W1W 7LT
Email: privacy@lifestylemundo.com
For UK residents, you may also contact the Information Commissioner’s Office (ICO) at
https://ico.org.uk.